Configuration Management: Expert guidance for IT service managers and practitioners

by Shirley Lacy (Author), David Norfolk (Author)
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Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. Invaluable to IT professionals and to technology-savvy business managers who need to use automated business services, this revised edition is updated to reflect latest IT service management practice.

Book details

Publication date
February 07, 2014
Publisher
Page count
160
ISBN
9781780172309
Paper ISBN
9781780172286