A Pragmatic Guide to Business Process Modelling

by Jon Holt (Author)
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This expanded second edition shows how effective and accurate modelling can deliver a more complete understanding of a business. Jon Holt covers all aspects of the BPM process, including analysis, specification, measurement and documentation. New chapters deal with the presentation of process information, enterprise architecture and business tools.

Book details

Publication date
July 20, 2009
Publisher
Page count
248
ISBN
9781780170046
Paper ISBN
9781906124120