Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana

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Reading and Writing in the Global Workplace: Gender, Literacy, and Outsourcing in Ghana by Beatrice Quarshie Smith explores the conditions that underlie the outsourcing of US data-processing work in Ghana. Quarshie Smith describes the convergence and interplay of different socio-economic forces, conducting a comparative study of two distinctly different workplaces to reveal significant insights about problems of organizational hierarchy and management-employee relations in the cross-cultural environments of out-sourced business and IT process work.

Book details

Publication date
June 14, 2012
Publisher
Page count
210
ISBN
9780739137864
Paper ISBN
9780739137840