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Coffee Eateries Success: Becoming a Successful Coffee Entrepreneur

by Vincent Gabriel eBookIt.com (May 25, 2014)

It is the coffee shop. It is traditional. It is on the verge of extinction. Then the young discovered the joys of coffee from the multi-national coffee chains that began to invade.

Soon tea drinking, that was...


The Economy of Ireland

by John W. O'Hagan & Carol Newman Gill Books (August 22, 2014)

An essential book for students of economics as well as economists and policymakers.

The twelfth edition of this enduring and popular book surveys all major changes in the Irish economy in the past fifteen years,...


Child Care Business Success: Create your positive, productive and profitable child care business!

by Julie Bartkus Positive Press (July 26, 2017)

Inside secrets and never-before-revealed stories are shared in this one-of-a-kind book by Child Care Business Success Mentor Julie Bartkus. Julie’s mission has been to help child care owners create their positive,...


(Re)Consider your Service Value proposition

by Andrew Manning Professional Service Management (UK) Ltd (July 11, 2017)

Services form the largest parts of most developed economies, and a growing part of emerging economies too. And all organisations contain in-house service teams and departments. So, this book is relevant to you,...


Freight Brokerage Business

by The Staff of Entrepreneur Media, Inc. Entrepreneur Press (July 15, 2017)

Start a Freight Brokerage Business Today

The experts at Entrepreneur provide a two-part guide to success. First, learn how you can start a successful freight brokerage business right from your home. Then, master...


Import/Export Business

by The Staff of Entrepreneur Media, Inc. Entrepreneur Press (February 14, 2017)

The experts at Entrepreneur provide a two-part guide to success. First, learn the nuts and bolts of starting an import/export business, including everything from trade laws to choosing a reliable customs broker....


The Everything Guide to Starting and Running a Restaurant

by Ronald Lee Adams Media (November 18, 2011)

It takes a lot more than top-notch cooking skills to launch and run a successful eatery. But if you're a hopeful chef or hungry entrepreneur looking to open the next hot spot, you'll find everything you need...


Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience

by Ivanka Menken Emereo Publishing (October 24, 2012)

Practical, concise help for dealing with customers: The book and its accompanying eLearning course and Certification paves the way for the Best Customer Experience by Redefining and Improving Customer Experience:...


It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture

by Dee Ann Turner Dee Ann Turner (November 03, 2015)

Businesses are built by growing relationships with customers. Culture is created by the stories those relationships tell. Two of the most important differentiators of a business are its talent and its culture....


Competing Against Luck

by Clayton M. Christensen, Taddy Hall, Karen Dillon & David S. Duncan HarperBusiness (October 04, 2016)

The foremost authority on innovation and growth presents a path-breaking book every company needs to transform innovation from a game of chance to one in which they develop products and services customers not...


You Can't Win a Fight with Your Client

by Tom Markert HarperCollins e-books (October 13, 2009)

In this follow-up to You Can't Win a Fight with Your Boss, Tom Markert returns to provide clever, timeless advice on how to offer exceptional service. The most important rule? You can't win a fight with your...


From Babysitter to Business Owner: Getting the Most Out of Your Home Child Care Business

by Patricia Dischler Redleaf Press (December 02, 2014)

Strategies for making your home day care providers a professional business.