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Hook 'em with Humor

by Ricky Olson, Laura L. Bush & Jerry Corley Ricky Olson (March 15, 2017)

Ricky Olson is an award-winning humorous speaker. Although he was told all his life he was funny, no one was laughing when he gave stand-up comedy a shot. Being “naturally funny” failed him, so he was forced...


The Visual Dictionary of Communications & Office Automation

by Ariane Archambault & Jean-Claude Corbeil Les Éditions Québec Amérique (July 20, 2012)

The Visual Dictionary of Communications and Office Automation looks into information networks and mediums of the modern world, and explores electronic and computer tools of today’s office. Convenient and affordable,...


Why Don't You Want What I Want?: How to Win Support for Your Ideas without Hard Sell, Manipulation, or Power Plays

by Rick Maurer Bard Press (October 02, 2014)

Rick Maurer introduces you to a high integrity process that engages you and the other person in creating outcomes you both fully support. He shows you how to turn resistance into support and use 6 principles...


Captivology

by Ben Parr HarperOne (March 03, 2015)

The former editor of Mashable and cofounder of DominateFund examines the psychological phenomena that captivate our attention—and how we can leverage them to draw and retain attention for our ideas, work,...


The Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace

by R. Brian Stanfield New Society Publishers (June 17, 2013)

The best 'how-to' for encouraging consensus in firms and organizations.


Persuasive Speaking: Discover the Art of Speaking Persuasively & Become an Effective Speaker

by Bowe Packer Bowe Packer (March 18, 2014)

"Are you ready to take the big challenge of Sharpening your Speaking Skills?" "Looking for effective strategies to improving your your persuasive speaking skills?" "Ready to take your public speaking to a new...


The Human Touch: Personal skills for professional success

by Philippa Thomas, Debra Paul & James Cadle BCS, The Chartered Institute for IT (December 15, 2012)

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working;...


Working the Crowd: Social media marketing for business

by Eileen Brown BCS, The Chartered Institute for IT (June 07, 2012)

Engaging with social media such as Facebook, Twitter, blogs and social news sites is now a key part of global business communications. This book is an excellent resource for anyone planning a social media strategy...


How to Write & Give a Speech

by Joan Detz St. Martin's Press (March 04, 2014)

With more than 65,000 copies sold in two editions and recommended by Forbes and U.S. News & World Report,this newly updated how to guide offers sound advice on every aspect of researching, writing, and delivering...


Diffusion of Innovations, 4th Edition

by Everett M. Rogers Free Press (July 06, 2010)

Since the first edition of this landmark book was published in 1962,

Everett Rogers's name has become "virtually synonymous with the study

of diffusion of innovations," according to Choice. The second and

third...


HBR Guide to Better Business Writing

by Bryan A. Garner Harvard Business Review Press (January 08, 2013)

DON'T LET YOUR WRITING HOLD YOU BACK.

When you’re fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a nicety. But it’s a skill you must cultivate to succeed:...


The Email Revolution

by V. A. Shiva Ayyadurai & Leslie P. Michelson Allworth (September 13, 2013)

In 1978, fourteen-year-old technology prodigy V. A. Shiva Ayyadurai invented email. From there, he would go on to manage email for the Clinton administration and create email-sorting software that would be used...


Win: The Key Principles to Take Your Business from Ordinary to Extraordinary

by Frank I. Luntz Hachette Books (March 01, 2011)

From the New York Times bestselling author and top pollster Dr. Frank Luntz comes an unprecedented examination of communication excellence and how top performers win in all areas of human endeavor by utilizing...


Body Language for Business

by Max A. Eggert Skyhorse (December 21, 2011)

Body Language for Business will show you how to understand the intricacies of body language and how to maximize your interpersonal skills in all your relationships—in your personal life and at work. This handy...


How to Talk So People Listen: The Real Key to Job Success

by Sonya Hamlin HarperCollins e-books (November 02, 2010)

At a time when it's harder than ever to get and keep people's attention, we could all use some help. Enter Sonya Hamlin, author of the now classic How to Talk So People Listen (1988), and one of the country's...


Writing That Works, 3e: How to Communicate Effectively in Business

by Kenneth Roman & Joel Raphaelson Collins Reference (August 31, 2010)

The classic guide that helps you communicate your thoughts clearly, concisely, and effectively. Essential for every professional, from entry level to the executive suite, Writing that Works includes advice on...


The Power of Eye Contact

by Michael Ellsberg William Morrow Paperbacks (April 27, 2010)

“Effective business networking depends on effective eye contact.”

 —Dr. Ivan Misner, author of Masters of Networking

 

The Power of Eye Contact is a must-read book if you want a lasting relationship—or...


Know What Makes Them Tick: How to Successfully Negotiate Almost Any Situation

by Max Siegel & G.F. Lichtenberg HarperCollins e-books (February 16, 2010)

“Siegel shows us how to successfully navigate situations that may arise at work, in the home, or in personal relationships. More, he shows how, if the cards are played right, everyone walks away a winner—an...


Talking from 9 to 5

by Deborah Tannen William Morrow (April 23, 2013)

Your project went off without a hitch--but somebody else got the credit...You averted a crisis brilliantly--but no one noticed...You came to the meeting with a sensational idea--but it was ignored until someone...


Smart Talk

by Lisa B. Marshall St. Martin's Press (January 22, 2013)

Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if...

...you were better at persuading others and negotiating for what you want.

...you...


The New Rules of Retail

by Robin Lewis & Michael Dart St. Martin's Press (December 07, 2010)

The retail world is undergoing a fundamental transformation. Rapidly evolving technology, globalization, and a saturated marketplace offer consumers instant access to thousands of equally compelling products...


The Secret Lives of Introverts

by Jenn Granneman & Adrianne Lee Skyhorse (August 01, 2017)

An introvert guide and manifesto for all the quiet ones—and the people who love them.

Is there a hidden part of you that no one else sees? Do you have a vivid inner world of thoughts and emotions that your...


Service Leadership

by Theodore Malloch & Richard J. Goossen Skyhorse (April 03, 2018)

What will motivate an organization’s employees to be fully engaged in the corporate purpose? How can a company be more supportive of each individual’s pursuit of workplace meaning? Service Leadership answers...


The Bridge to Growth

by Jude Rake Skyhorse (July 04, 2017)

A recent study revealed that only 21 percent of workers feel engaged and truly committed to their company’s success and goals. They don’t know how their work connects to their company’s goals or understand...


Unlocking Secrets

by David Craig Skyhorse (March 13, 2018)

Forged in the secretive world of covert operations, Unlocking Secrets uses real crime and practical examples to reveal the new frontier in interpersonal communications: advanced psychological skills. Thanks...


The Year of the Introvert

by Michaela Chung Skyhorse (May 01, 2018)

365 quotes, insights, and journaling prompts for the blossoming introvert.

The Year of the Introvert is a seasonal daybook and journal that takes introverts on a true adventure in introspection and self-care,...


Design Firms Open for Business

by Steven Heller & Lita Talarico Allworth (March 01, 2013)

While many young designers perceive a design studio to be little more than a table and computer, the majority of businesses consider the physical locale and architectural surroundings of a firm to be as important...


How to Become a Human Bullshit Detector

by David Craig Racehorse (June 20, 2017)

Lying is a normal part of human communication and is sometimes necessary to protect someone’s feelings. At the same time, there are also malicious lies meant to deceive, cheat, and defraud. Especially in today’s...


Power Networking: 59 Secrets for Personal & Professional Success

by Donna Fisher & Sandy Vilas Bard Press (August 01, 2012)

This book empowers you to create mutually beneficial long-term relationships.


How to Make People Like You in 90 Seconds or Less

by Nicholas Boothman Workman Publishing Company (July 02, 2008)

Whether selling, managing, negotiating, planning, collaborating, pitching, instructing-or on your knees with a marriage proposal-the secret of success is based on connecting with other people. Now that connection...


The Introvert Advantage

by Marti Olsen Laney Workman Publishing Company (February 01, 2002)

At least one out of four people prefers to avoid the limelight, tends to listen more than they speak, feels alone in large groups, and requires lots of private time to restore their energy. They're introverts,...


Communicating Across Cultures, Second Edition

by Stella Ting-Toomey & Tenzin Dorjee The Guilford Press (August 23, 2018)

This highly regarded text--now revised and expanded with 50% new material--helps students and professionals mindfully build their knowledge and competencies for effective intercultural communication in any setting....


Building A Winning Culture In Government

by Patrick R. Leddin & Shawn D. Moon Mango (April 15, 2018)

Building Successful Government

Government Culture — Our government organizations face political fallout, media scrutiny, reduced funding, and the many challenges involved in motivating large, multi-layered...


Creating Business Magic

by David Morey & John E. McLaughlin Mango (May 15, 2018)

Business magic and disruptive innovation

First comes the magic, and then the magic becomes the reality

You may think you know what magic is. Abracadabra, hocus-pocus. Forget about it. Magic? Magic is what human...


Brand the Change

by Anne Miltenburg BIS Publishers (March 26, 2018)

In a perfect world, great changemaking ventures would grow purely based on their own merit. In the real world, we have to be creative and strategic about how we brand our initiatives and get the support we need...


Intercultural Communications

by Sebastian Ioppolo Mirabel Publishing (January 01, 2018)

Communication is the expression of our thoughts and feelings, and culture has a significant impact on how we communicate. This is why different cultural groups communicate differently.

With the recent rise of...


Projectify

by Jeff Schwisow, Kelly Irving & Ellie Scroeder Continuum Performance (December 15, 2017)

Even the best laid strategic plans are not enough to keep on top of today’s dynamic and competitive marketplace. 

Today, the 20th century adage that a business is 'either growing or dying' is no longer good...


Speaking Game

by Clint Arthur Industrial Cheese Supply Corp. (January 01, 2018)

Being an effective, powerful, and entertaining speaker is the best thing you can do for your career and your personal power.

In this special 7-Figure Speaker Training “experience” (complete with videos you...


Closing a Sale

by 50MINUTES.Com 50Minutes.com (January 03, 2018)

Ready to take your business to the next level? Find out everything you need to know about effective sales techniques with this practical guide.

It is tempting to think that sales skills are something that you...


Effective Presentation Skills

by Robert Brian Dilts Dilts Strategy Group (December 11, 2017)

Effective Presentation Skills

At some point in our lives we are probably all called upon to make a presentation. It may be at school, a social function of form some professional purpose. The demands of the “Information...


Unleash Your Meeting Potential™

by Natalie Berkiw Natalie Berkiw (December 18, 2017)

Unleash Your Meeting Potential™: A Comprehensive Guide to Leading Effective Meetings

Meetings are one of the most common business activities across nearly every industry and organization. Billions of dollars...


Leadership Presence (HBR Emotional Intelligence Series)

by Harvard Business Review, Amy J.C. Cuddy, Deborah Tannen & Amy Jen Su et al. Harvard Business Review Press (April 17, 2018)

A carefully curated selection of articles about presence from Harvard Business Review.

  • Deconstructs and defines "executive presence."
  • Identifies ways to come across as more strategic.
  • Shows how to use body language...


Drive Thru Deception

by Laurie Ayers RICHARD Reese (December 05, 2017)

Improve personal relationships & professional exchanges with a proven technique to tell if someone is being deceptive.

"Drive Thru Deception" is a handbook of how to uncover deception using words instead of body...


The Impact Formula

by Oliver Medill Panoma Press (January 12, 2018)

Are you looking to bring a new and profitable dimension to your career? Do you have key insights, experiences and growth opportunities to share? Would you like to inspire and impress with charismatic speaking...


European corporate cultures challenged by a new world

by Yves Barou Éditions des îlots de résistance (November 20, 2017)

Talking about culture in France... Art, literature, theater and the like immediately come to mind, without really lingering over the fundamental role culture plays as a constituent element of the societal link....


Developing Your Assertiveness

by 50MINUTES.Com 50Minutes.com (November 02, 2017)

Ready to take your career to the next level? Find out everything you need to know about becoming more assertive with this practical guide.

Both at home and at work, we are constantly bombarded with demands and...


Journalism in Change

by Gunnar Nygren & Boguslawa Dobek-Ostrowska Peter Lang GmbH, Internationaler Verlag der Wissen (July 24, 2015)

Media developments change journalism all over the world. But are the changes the same in different media systems? How is professionalization influenced by the constant growth of a network society and social...


Identities in and across Cultures

by Paola Evangelisti Allori Peter Lang AG, Internationaler Verlag der Wissensc (April 22, 2014)

This volume is a collection of empirical studies investigating the ways and means through which culturally-shaped identities are manifested in and through discourse in documents and texts from multiple spheres...


Evolution in Genre

by Paola Evangelisti Allori, John Bateman & Vijay K. Bhatia Peter Lang AG, Internationaler Verlag der Wissensc (October 27, 2014)

The notion of ‘genre’ has established itself as a key concept in many disciplines and fields as a means of describing social action and/or recurring patterns of form. Recent social and technological changes...


Modern Zombies

by Nick Looby Molten Publishing (November 13, 2017)

We have a serious problem with zombies, and we are all infected. 

There is a communication virus that creeps through every home, every office, and every auditorium. 

We live in a world where our colleagues are...