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The Toxic Boss Survival Guide - Tactics for Navigating the Wilderness at Work

by Craig Chappelow, Peter Ronayne & Bill Adams Center for Creative Leadership Press (April 04, 2018)

Chances are, you already know what it’s like to work for a toxic boss. You know they suck the air out of a room and the life out of their employees, and you don’t need a research report to tell you that...


Feedback to Managers: A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development

by Jean Brittain Leslie Center for Creative Leadership Press (August 19, 2013)

Feedback is a rare commodity in day-to-day organizational life, but it is a key to ongoing effectiveness.One popular vehicle for getting feedback from one's boss, peers, subordinates, and customers is the multiple-perspective...


Change Now! Five Steps to Better Leadership

by Peter Scisco, Cynthia D. McCauley, Jean Brittain Leslie & Rob Elsey Center for Creative Leadership Press (April 03, 2014)

You want to start working on the next steps in your career. Your boss made remarks in your last performance review that you want to take action on. You know now the kind of leader you aspire to be and want to...


How to Treat New Ideas

by David Magellan Horth & Michael T. Mitchell Center for Creative Leadership Press (August 04, 2017)

This Center for Creative Leadership® publication shows you the important steps you can take to become more self-aware and to treat new ideas and those who suggest them with the respect and consideration they...


Talent Conversations: What They Are, Why They're Crucial, and How to Do Them Right: What They Are, Why They're Crucial, and How to Do Them Right

by Roland Smith & Michael Campbell Center for Creative Leadership Press (June 21, 2011)

Individual leaders can have a significant amount of influence over the development of organizational talent. One of the simplest yet most effective ways to develop others is the talent conversation - a way of...


Developmental Assignments: Creating Learning Experiences without Changing Jobs (French)

by Cynthia D. McCauley Center for Creative Leadership Press (August 01, 2008)

This book is modeled after "Eighty-Eight Assignments for Development in Place," one of the Center for Creative Leadership's most popular publications. In the years since that report was published, we have learned...


Job Challenge Profile Participant Workbook

by Cynthia D. McCauley Center for Creative Leadership Press (December 10, 2015)

The Job Challenge Profile (JCP) Participant Workbook is used to support the the self-scoring Job Challenge Survey. The JCP Survey is a tool designed for managers and executives to help them understand and use...


The Leadership in Action Series: On Selecting, Developing, and Managing Talent: On Selecting, Developing, and Managing Talent

by Stephen Rush Center for Creative Leadership Press (June 27, 2012)

Even in the midst of economic upheaval, organizations need to recognize that selecting, developing, and managing the right leadership talent will help them not only survive but thrive when the economy eventually...


Adaptability: Responding Effectively to Change (French Canadian)

by Allan Calarco & Joan Gurvis Center for Creative Leadership Press (March 12, 2012)

In today's business world, the complexity and pace of change can be daunting. Adaptability is a necessary skill for leaders to develop in order to respond effectively to this change. This guidebook contributes...


Interpersonal Savvy: Building and Maintaining Solid Working Relationships: Building and Maintaining Solid Working Relationships

by Bill Gentry, Kelly Hannum, Ancella Livers & Hughes Van Stichel et al. Center for Creative Leadership Press (March 13, 2013)

The success of your daily interactions with others, whether during formal meetings or encounters at the water cooler, can make or break your success in the workplace. Having interpersonal skills will allow you...


Responses to Change: Helping People Manage Transition (French): Helping People Manage Transition (French)

by Kerry A. Bunker Center for Creative Leadership Press (February 27, 2013)

The ongoing state of many organizations is one of change. People who experience major change tend to exhibit one of four patterns of response: entrenched, overwhelmed, poser, or learner. As a leader, you need...


Delegating Effectively: Delegating Effectively: A Leader's Guide to Getting Things Done: A Leader's Guide to Getting Things Done

by Clemson Turregano Center for Creative Leadership Press (February 25, 2013)

In today's organizations, leaders are neither able nor expected to do everything themselves. The consequences of trying to do so can be dire. That's why the ability to delegate effectively- to assign new projects...


Changing Yourself and Your Reputation

by Talula Cartwright Center for Creative Leadership Press (July 01, 2009)

This book offers help in making changes - and in getting people to notice them. It's hard work deciding to change and then making the change happen. But what if you're doing all that work and making significant...


Becoming a More Versatile Learner

by Maxine Dalton Center for Creative Leadership Press (March 01, 1998)

On-the-job experiences are crucial for managerial development, and managers learn the most when they approach them with a variety of learning tactics. Of the four most commonly used tactics - feeling, action,...


The Leadership in Action Series: On Strategic Leadership: On Strategic Leadership

by Stephen Rush Center for Creative Leadership Press (October 11, 2011)

Today's turbulent business environment requires strategic leadership that is systemic, focused on the future, and oriented toward change. Leaders who can foster greater strategic clarity, make stronger connections...


Do You Really Need a Team?: For the Practicing Manager: For the Practicing Manager

by Michael Kossler & Kim Kanaga Center for Creative Leadership Press (July 18, 2001)

Despite all of the attention and accolades that organizations place on teams, they are not always the most efficient way to meet a business challenge. It's expensive and time consuming to launch a team, and...


Coaching for Action: A Report on Long-term Advising in a Program Context: A Report on Long-term Advising in a Program Context

by Victoria A. Guthrie Center for Creative Leadership Press (August 01, 1999)

The Center for Creative Leadership developed the role of process advisor in order to provide a long-term coaching solution within the context of its LeaderLab program. Process advisors encourage and enable individuals...


Using an Art Technique to Facilitate Leadership Development

by Cheryl De Ciantis Center for Creative Leadership Press (October 01, 1995)

As a part of the effort to find new ways to promote the development of leadership, trainers have begun to make use of artistic activities. One such activity is the touchstone exercise, in which people create...


Preventing Derailment: What to do before it's too late: What to do before it's too late

by Michael Lombardo & Robert Eichinger Center for Creative Leadership Press (January 01, 1989)

Many new managers rely too heavily on the technical or problem-solving strengths that have propelled them upward and fail to understand that new skills are required to continue to be effective as managers. The...


Influence for Nonprofit Leaders

by Deborah Friedman Center for Creative Leadership Press (August 29, 2013)

Influence is an essential component of leadership, especially in a nonprofit environment. Since relationships are vital for a nonprofit's success, a leader needs to be able to influence employees, volunteers,...


Leading with Authenticity in Times of Transition

by Kerry Bunker & Michael Wakefield Center for Creative Leadership Press (August 01, 2005)

Organizations today are awash in change. Managing change requires leaders to focus simultaneously on managing the business and providing effective leadership to the people. More often than not, it is the focus...


Becoming a Leader-Coach: A Step-By-Step Guide to Developing Your People: A Step-By-Step Guide to Developing Your People

by Johan Naude' & Florence Plessier Center for Creative Leadership Press (April 02, 2014)

As a leader, you have different roles to play with your direct reports. One of them is to manage their day-to-day performance. Another is to support their development so they can continue to deliver top performance....


Using Your Executive Coach

by E. Wayne Hart & Karen Kirkland Center for Creative Leadership Press (March 01, 2001)

Managers who are considering a developmental plan that calls for an executive coach need more than a desire to improve their leadership capabilities. They also need to understand how to get the most from their...


The Adventures of Team Fantastic: A Practical Guide for Team Leaders and Members: A Practical Guide for Team Leaders and Members

by Glenn L. Hallam Center for Creative Leadership Press (June 01, 1996)

Using imaginative examples, this entertaining and informative book looks at the ways anyone who is part of a team can help improve its performance. The reader travels through time and space with Team Fantastic--in...


Managerial Promotion: The Dynamics for Men and Women: The Dynamics for Men and Women

by Marian N. Ruderman, Patricia J. Ohlott & Kathy E. Kram Center for Creative Leadership Press (January 01, 1996)

There are subtle but potent differences in the ways decisions are made to promote men and women. This publication looks at these differences through a study conducted at one Fortune 500 company. It discusses...


Adapting to Organizational Change

by David Dinwoodie, Edward Marshall, Russ McCallian & Bertrand Sereno et al. Center for Creative Leadership Press (April 23, 2013)

No matter where you are in your career, you've probably dealt with some form of organizational change. Change can be a frightening prospect, and if you do not handle it correctly, it can lead to derailment....


Experience Explorer: From Yesterday's Lessons to Tomorrow's Success Facilitator's Guide: From Yesterday's Lessons to Tomorrow's Success Facilitator's

by Meena Wilson & N. Anand Chandrasekar Center for Creative Leadership Press (October 13, 2014)

Experience Explorer gives leaders a powerful and efficient tool for discovering what they have learned about effective leadership and what they still need to learn. When leaders explore and talk about their...


The Benchmarks Sourcebook: Three Decades of Related Research: Three Decades of Related Research

by Jean Brittain Leslie & Michael John Peterson Center for Creative Leadership Press (January 31, 2011)

Benchmarks, a 360-degree assessment, has been used by approximately 16,000 organizations and over 200,000 managers. Data collected through its administration has resulted in large comprehensive databases that...


Leadership Trust: Build It, Keep It: Build It, Keep It

by Christopher Evans Center for Creative Leadership Press (October 30, 2015)

This book helps leaders create a common language and understanding around issues of trust that show up in the organizational environment. It's important for leaders to be clear on how they are experiencing a...


Visual Explorer Facilitator's Guide

by Charles J. Palus & David Magellan Horth Center for Creative Leadership Press (November 15, 2010)

Group dialogue can be difficult for any number of reasons, such as hidden conflict, power differentials among group members, an unclear idea of the problem the group faces, and group or organizational norms...


Readings in Innovation

by Stanley S. Gryskiewicz & David A. Hills Center for Creative Leadership Press (June 01, 1992)

Each year from 1978 through 1987 the Center for Creative Leadership hosted an event called Creativity Week, during which a select group of researchers and practitioners would get together for a high-energy exchange...


Managing Across Cultures: A Learning Framework: A Learning Framework

by Meena S. Wilson, Michael H. Hoppe & Leonard R. Sayles Center for Creative Leadership Press (November 01, 1996)

Managing in a multicultural setting can be very challenging. Culture strongly influences how people behave and how they understand the behavior of others, and cultures vary in the behaviors they find proper...


Leading Dispersed Teams

by Michael Kossler & Sonya Prestridge Center for Creative Leadership Press (March 01, 2004)

Dispersed teams have members in different countries, cultures, and time zones. Such teams share some important characteristics with local teams, but they also present unique challenges. Organizations need to...


Developmental Assignments: Creating Learning Experiences Without Changing Jobs: Creating Learning Experiences Without Changing Jobs

by Cynthia D McCauley Center for Creative Leadership Press (February 15, 2006)

This book is modeled after "Eighty-eight Assignments for Development in Place," one of CCL's most popular publications. In the years since that report was published, we have learned more about development in...


International Success: Selecting, Developing, and Supporting Expatriate Managers: Selecting, Developing, and Supporting Expatriate Managers

by Meena S. Wilson & Maxine A. Dalton Center for Creative Leadership Press (December 01, 1998)

When managers in multinational companies are not properly prepared for assignments in foreign countries, the costs are great--for the managers themselves, for their organizations, and for their home countries....


Ongoing Feedback: How to Get It, How to Use It: How to Get It, How to Use It

by Karen Kirkland & Sam Manoogian Center for Creative Leadership Press (March 01, 1998)

Formal feedback experiences and career transitions both involve acquiring new skills and honing current ones. Critical to this is measuring progress. This guidebook provides a proven technique on how to get...


Job Challenge Profile Facilitator's Guide

by Cynthia D. McCauley, Patricia J. Ohlott & Marian N. Ruderman, Center for Creative Leadership Press (July 09, 2015)

The Center for Creative Leadership has found that successful managers acquire many core skills from their work assignments. Although, job assignments are a rich source of learning, some assignments provide more...


Leadership Brand: Deliver on Your Promise: Deliver on Your Promise

by David Magellan Horth, Lynn B. Miller & Portia R. Mount Center for Creative Leadership Press (December 05, 2016)

Everyone has a reputation. Whether good or bad, your reputation precedes you, and can inhibit or enhance your professional goals. However, how do you actively nurture, develop, and manage how others see you?...


Feedback in Performance Reviews

by E. Wayne Hart Center for Creative Leadership Press (November 14, 2011)

Performance reviews vary from one organization to the next. This guidebook will help you understand how to use feedback in whatever performance review context you find yourself. It explains three feedback principles...


Perspectives on Dialogue: Making Talk Developmental for Individuals and Organizations: Making Talk Developmental for Individuals and Organizations

by Nancy M. Dixon Center for Creative Leadership Press (May 01, 1996)

There is a growing sense today that organizations and the people that make them up are, to repeat a figure of speech recently used by Robert Kegan, in over their heads. As diversity becomes the rule and change...


Return on Experience: Learning Leadership at Work: Learning Leadership at Work

by Jeffrey Yip Center for Creative Leadership Press (May 01, 2009)

Leadership is best learned from experience, but learning from experience is not always automatic. This guidebook introduces you to a return-on-experience framework. Using the ROE framework, you actively seek...


Direction, Alignment, Commitment: Achieving Better Results Through Leadership: Achieving Better Results Through Leadership

by Cynthia D McCauley & Lynn Fick Cooper Center for Creative Leadership Press (September 22, 2015)

If your team isn't getting results, you may think the problem starts with a failure in leadership. While the person in charge may have issues, a leadership problem doesn't necessarily mean you have a "leader"...


Internalizing Strengths: An Overlooked Way of Overcoming Weaknesses in Managers: An Overlooked Way of Overcoming Weaknesses in Managers

by Robert Kaplan Center for Creative Leadership Press (June 01, 1999)

Because executives tend to be problem solvers, they typically focus on weaknesses when they want to improve their performance. This approach can be helpful but there is another that can be just as effective:...


Selling Yourself Without Selling Out: A Leader's Guide to Ethical Self-Promotion: A Leader's Guide to Ethical Self-Promotion

by Gina Hernez-Broome, Cindy McLaughlin & Stephanie Trovas Center for Creative Leadership Press (March 01, 2006)

Even high-performing individuals and groups can be overlooked and underestimated. The antidote is self-promotion-the act of generating personal visibility in service of your work and career. In this guidebook,...


Eighty-eight Assignments for Development in Place

by Michael Lombardo & Robert Eichinger Center for Creative Leadership Press (June 01, 1989)

The Center for Creative Leadership's continuing studies of executives have found that learning on the job is the best way for a person to develop. Often people are given new positions in order to provide them...


Succession Planning and Management: A Guide to Organizational Systems and Practices: A Guide to Organizational Systems and Practices

by David Berke Center for Creative Leadership Press (June 24, 2005)

The purpose of succession-related practices is to ensure that there are ready replacements for key positions in an organization so that turnover will not negatively affect the organization's performance. CCL...


Twenty-Two Ways to Develop Leadership in Staff Managers

by Robert Eichinger & Michael Lombardo Center for Creative Leadership Press (January 01, 2015)

A person who works exclusively in staff jobs throughout a career is less likely to develop important leadership competencies than a person who works exclusively in line jobs. This report shows why and offers...


Accountability: Taking Ownership of Your Responsibility: Taking Ownership of Your Responsibility

by Henry Browning Center for Creative Leadership Press (January 03, 2012)

More and more managerial challenges require leaders to be accountable-to take initiative without having full authority for the process or the outcomes. Accountability goes beyond responsibility. Whereas responsibility...


Building an Authentic Leadership Image

by Corey Criswell & David Campbell Center for Creative Leadership Press (February 01, 2008)

Your image can be either an asset or a liability for you as a leader. Image building is neither superficial nor unimportant. It's not about creating a false image, but recognizing genuine aspects of yourself...


Manage Your Boss

by Jonathan Vehar Center for Creative Leadership Press (March 04, 2016)

The relationship between you and your boss is important in determining your success at work. However, having a good relationship isn't just a matter of lucking out with the right boss. It takes a focused effort...