Business Relationship Manager: Careers in IT service management

Business Relationship Manager: Careers in IT service management

Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

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Book Details  


Publisher: BCS, The Chartered Institute for IT (July 07, 2014)

Parent ISBN: 9781780172507

Page count: 190 pages

Language: English


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