Marie Iowa Dorion

Marie Iowa Dorion

This work offers a summary of the book “CREATING AND DELIVERING TOTALLY AWESOME CUSTOMER EXPERIENCES: The Art and Science of Customer Experience Mapping” by Gary Millet and Blaine Millet.

Gary Millet is founder and CEO of Customer Experiences Inc., a consulting, training and application development firm. Blain Millet is partner in charge of the management consulting practice of Grant Thornton LLP. He specializes in developing competitive customer strategies and… (more)

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Book Details  


Publisher: Business Book Summaries (February 15, 2013)

File size: 1 MB

Language: English


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