The Human Touch: Personal skills for professional success

The Human Touch: Personal skills for professional success

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

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Book Details  


Publisher: BCS, The Chartered Institute for IT (December 15, 2012)

Parent ISBN: 9781906124915

Page count: 256 pages

Language: English


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