Quality Is Personal

Quality Is Personal

In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.

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EPUB icon EPUB 26 loans, 1 year, 1 at a time


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26 loans 1 loans 1 year 59 days

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Book Details  


Publisher: Free Press (May 11, 2010)

Collection: Free Press

Parent ISBN: 9780029266250

Page count: 176 pages

File size: 2.2 MB

Language: English


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