Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store

Treat Your Customers: Thirty Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store

A successful Fortune 500 corporate executive shares the secrets of great customer service that he learned from working at his family's Dairy Queen(R) store

Customer service is the cornerstone of every successful business, and in Treat Your Customers, corporate businessman Bob Miglani reveals winning strategies for sales and service using anecdotes and analogies from his experiences working at his family's Dairy Queen(R) store.

Miglani cuts to the essence of what makes… (more)

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Book Details  


Publisher: Hachette Books (April 18, 2006)

Parent ISBN: 9781401384333

File size: 2.1 MB

Language: English


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