The Control Theory Manager

The Control Theory Manager

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

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Book Details  


Publisher: HarperCollins e-books (November 16, 2010)

Parent ISBN: 9780887307195

Page count: 144 pages

File size: 1.8 MB

Language: English


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