This is Service Design Thinking: Basics-Tools-Cases

This is Service Design Thinking: Basics-Tools-Cases

How to design and market services to create outstanding customer experiences. The first practical book for companies, insitutions and governments that deliver a service.

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Book Details  


Publisher: BIS Publishers (December 20, 2012)

Parent ISBN: 9789063692797

Page count: 374 pages

Language: English


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