Engage, Communicate, Succeed

Engage, Communicate, Succeed

Chapter 1 is about actively engaging the disengaged part 1. The key to a successful relationship is not only to be clear of the task and communicating it but taking the time to understand others. In this unit we discuss about the art and the science of employee engagement and about the customer engagement through service recovery.

Chapter 2 is a continuation of actively engaging the disengaged. The key to a successful relationship is not only to be clear of the task… (more)

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Book Details  


Publisher: eBookIt.com (December 27, 2012)

Parent ISBN: 9781456611835

Page count: 86 pages

Language: English


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