Organizational Listening

Organizational Listening

Organizations, which are central in contemporary industrialized and post-industrial societies, including government departments and agencies, corporations, and non-government organizations, claim to want and practice two-way communication, dialogue, and engagement with citizens, customers, employees, and other stakeholders and publics. But do they in reality? Voice – speaking up – is recognized as fundamental for democracy, representation, and social equity.… (more)

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Book Details  


Publisher: Peter Lang Inc., International Academic Publishers (February 18, 2016)

Parent ISBN: 9781433130533

Language: English


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