The Everything Guide to Customer Engagement

The Everything Guide to Customer Engagement

Expert advice and strategies for winning--and keeping--customers!

Apple, L.L. Bean, Zappos.com, Nordstrom, Lego, Southwest Airlines. All of these extraordinarily successful businesses have one thing in common: They have famously loyal customers. These companies understand that customer engagement is just as important as quality products and services when it comes to customer loyalty and retention. With The Everything Guide to Customer Engagement, you can learn the… (more)

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Book Details  


Publisher: Adams Media (August 08, 2014)

Collection: Everything

Page count: 304 pages

Language: English


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