The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action

The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action

Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve performance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing-doing… (more)

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Book Details  


Publisher: Harvard Business Review Press (October 05, 1999)

Parent ISBN: 9781578511242

Page count: 336 pages

Language: English


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